Sign in and complete your profile
Get started
- Choose Sign in, enter your email and continue. Use the password, passkey or Google option offered for your account, or choose Email me a sign-in code.
- If you use an email code, enter its six digits on the sign-in page. If you are creating an account, verify your email first, then enter your name and choose a password of at least 10 characters.
- Open Me, then Profile and contact. Enter your name, date of birth and the other requested details.
- Choose Save profile. Wait for the saved message before returning to your registration.
Reset your password or verify your account email
On the password screen, choose Forgot it? Enter the six-digit code from the email and choose a new password of at least 10 characters. If the code is rejected, request a new one when the resend control is available.
Open Me, then Sign-in and security to review your account. If that page offers email verification, request the verification email there and follow its link. That verification link is different from a sign-in or password-reset code.
Keep your details current
Your profile includes contact information, emergency contact details, privacy choices and community email preferences. Review these when your details change.
Under Privacy and preferences, choose which contact details to share and whether to allow new team invitations, then save your profile.
If your profile is inactive, ask your community administrator for help. If you just switched accounts, check you’re signed in as the right person before saving.